AWS Business Applications
Scalable, pay-as-you-go business applications built on AWS
Innovative business applications with the same on-demand scalability, reliability, pay-as-you go pricing, and machine learning that drives AWS cloud infrastructure.
40k
Capital One contact center workers migrated remotely in 1 week25%
Increased sales for mask reseller due to streamlined productivity800%
Utilization growth handled by Cerner for virtual health visitsContact Center
Contact centers are at the core of your business, working hard to solve critical issues and improve your customer's experience with every interaction. Amazon Connect is an easy-to-use cloud contact center that helps you deliver superior customer service at a lower cost.
Supply Chain
AWS Supply Chain is a cloud-based application that unifies data, provides ML-powered actionable insights, and offers built-in contextual collaboration. AWS Supply Chain can easily connect to your existing enterprise resource planning (ERP) and supply chain management systems, without requiring replatforming, upfront licensing fees, or long-term commitments.
Identity and Checkout
AWS Identity and Checkout technologies make it easy for companies to design and implement innovative consumer and employee experiences through frictionless retail formats, smart shopping carts, enterprise access control, and consumer identity and payments. Find AWS Identity and Checkout technologies in traditional retailers, travel and hospitality, stadiums, hospitals, universities, and gyms.
Communication APIs and SDKs
Developers can leverage a set of SDKs and APIs to embed customer communication services directly into your applications. Enable email, SMS, push notifications, chat, audio, video, and voice over the PSTN communications, all at a fraction of the usual cost and complexity.
Secure Communications
Send communications with confidence using the industry’s most secure, end-to-end encrypted, communication technology. With Wickr, security-conscious enterprises and government agencies benefit from advanced security features not available with traditional communications services – across messaging, voice and video calling, file sharing, and collaboration.
Productivity Applications
Organizations increasingly need options that enable employees to work from any location while remaining secure and productive. We provide a set of pay as you go productivity applications built on AWS to quickly, securely, and cost-effectively enable your team members to check project status, collaborate on content, and communicate in real-time.
AWS Business Application Services
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Business Applications
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Productivity Applications
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Communication Developer Services
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If our legacy contact center was a railroad, Amazon Connect is a rocket ship. It helps us go further, faster in serving customers and living up to our promises.
- Kerry Bowley
Product Manager, Rackspace